FAQ's

1. Do you offer free shipping?
Yes, we offer free shipping on all orders within Saudi Arabia and the UAE—no minimum purchase required.

2. What is the estimated delivery time?
We aim to deliver your order within 1–4 business days, ensuring fast and reliable service across KSA and UAE.

3. Is Cash on Delivery (COD) available?
Yes, Cash on Delivery (COD) is available for all orders, providing you a convenient and secure payment option.

4. Can I return or exchange an item?
Absolutely. We offer a 7-day return and exchange policy for your peace of mind. If you're not satisfied, we'll make it right.

5. How can I track my order?
Once your order is dispatched, you’ll receive a tracking number via email or SMS so you can follow your delivery in real time.

6. What if I receive a damaged or defective product?
Please contact us immediately if your item arrives damaged. We will arrange a free replacement or full refund—no extra charges.

7. Do you ship internationally?
Currently, we only deliver within Saudi Arabia and the United Arab Emirates. Stay tuned as we expand to more regions soon!

8. How can I contact customer support?
Our friendly support team is here to help. Reach out via the contact form on our website or email us at:
📧 arabiancartofficial@gmail.com

9. Are your products authentic and high-quality?
Yes, we take pride in offering 100% genuine, premium-quality products, sourced from trusted suppliers to ensure your satisfaction.

10. Can I modify or cancel my order after placing it?
If your order hasn’t shipped yet, you may request a modification or cancellation by contacting our support team as soon as possible.